Geared Up Cycles Ltd is a company registered in England & Wales (08676799) since September 2013. We comply fully with UK law relating to mail order companies and the distance selling regulations. We want you to be totally happy with your purchase and our service and invite your comments if we fail in any way.

Our terms and conditions do not affect your statutory rights.
Delivery times and Postage costs
Our delivery times for the UK are normally 2-5 working days. Please see our postage section.
Returns policy
We want you to be totally happy with your purchase. If not, you are welcome to return the item, unused and in its original packaging for a refund or exchange within 28 days.

Please note that any special ordered items and bikes are exempt from this policy.

Pricing and Payment
All prices are in GBP and include VAT at the standard rate (20%) where relevant. Our VAT number is GB206525823.
When ordering you must state the correct card holder's details including address. These details are checked for security reasons and any mismatch may cause a delay in processing your order.
Credit card security
We now use Stripe to process our online orders, and all PCI DSS compliance measures are met using the latest encryption methods.

Your credit card details are not stored on any servers or computers.
Accuracy of website
We aim to keep all pictures and product descriptions up to date and as accurate as possible, however we do have to rely on the manufacturers and suppliers to provide the correct information to us. Geared Up Cycles do try and clarify information provided is correct but occasionally due to manufacturers product development, rolling changes to a product can occur. Where a weight is given for a particular product this is the weight quoted by the manufacturer and we cannot guarantee its accuracy. 
Offers, Coupons & Discounts
Offers cannot be applied retrospectively. 
We reserve the right to vary, suspend, or cancel offers without notice.
Compatability and Fitting
Many of the products we sell require knowledge on how to fit and their compatibility with other parts. We are here to offer technical assistance via email, on the telephone or in person if required if you are unsure. We advise that if you are unsure on how to fit any part and set it up correctly, that you seek the help of a qualified cycle mechanic. Failure to fit the correct part and/or to fit that part incorrectly could lead a serious injury or accident and may also void any manufacturing warranty.